A quote isn’t just a number. It’s the first impression of your business. Here’s what separates quotes that win jobs from the ones that get ghosted.

Why most tradie quotes lose jobs

The average Australian trade business takes over two hours to respond to an enquiry. By then, the client has already called three other tradies. The first professional who sends a clear, detailed quote almost always gets the job — regardless of price.

If your quote is a text message with a dollar figure, you’re leaving work on the table every week.

The research says: 78% of trade jobs go to the first tradie who responds. Speed matters more than price in most cases.

What a winning trade quote must include

Under Australian Consumer Law and ATO requirements, a tax invoice (which your quote will become once accepted) must include:

But a winning quote goes further than the minimum. Here’s the structure that converts:

1. A clear, specific scope of work

Vague scopes lose jobs and cause disputes. “Electrical work” is not a scope. “Supply and install 6 double GPOs in kitchen, replace switchboard with 20-way Clipsal, install 2 RCDs” is a scope. Specificity signals competence — clients read it and think “this tradie knows what they’re doing.”

2. Labour and materials broken out separately

Clients are suspicious of lump-sum quotes. Break out materials vs labour. This also protects you — if material costs change before the job starts, you have a clear basis for variation.

3. Your terms and conditions

State your payment terms clearly. “Payment due within 7 days of invoice” on the quote means you can enforce it later. Include your cancellation policy and what happens if scope changes.

4. A validity period

Material costs change. Your labour rate may change. Always include “This quote is valid for 30 days.” If the client comes back 6 months later and materials have jumped 20%, you’re protected.

5. Professional presentation

A PDF with your logo, ABN, and consistent formatting looks like a legitimate business. A text message does not. Clients make snap judgements about who to trust with their property based on how professional your paperwork looks.

Talk2Quote tip: Describe the job out loud with voice quoting and get a fully formatted PDF quote — logo, ABN, GST, line items — in under 60 seconds. Try it free for 21 days.

The right way to price a trade job

Underquoting is an epidemic in the trades. Here’s a simple formula to make sure you’re covering your costs and making a margin:

ComponentWhat to include
MaterialsActual cost + 15-20% margin for handling, waste, warranty
LabourHours × your hourly rate (including super, insurance, vehicles)
OverheadsYour share of rent, insurance, phone, software, fuel per job
Profit marginTypically 10-20% on top of all the above
GST10% added on top if you’re GST-registered

Many tradies calculate their labour rate without factoring in super (11.5%), public liability insurance, vehicle costs, and the time they spend quoting and invoicing. These are real costs. If you’re working for $80/hr and your actual cost of labour is $95/hr, you’re losing money on every job.

When to walk away from a job

Not every job is worth quoting. If a client is shopping purely on price, quibbling over every line item, or asking you to remove GST “to keep it simple” — these are red flags. Low-margin clients are often the ones who take the most time and are the slowest to pay.

Your quote is a filter as much as it is an offer. A professional, detailed quote with clear terms naturally filters out time-wasters.

How to follow up without being annoying

Clients get busy. A quote sent and not followed up is a quote that gets forgotten. The sequence that works:

Automated follow-ups eliminate the mental load of tracking which quotes are pending. Set the rule once, let it run.

Quote in 60 seconds with your voice

Describe the job out loud. Talk2Quote builds a professional PDF quote with your logo, ABN, and GST — ready to send before you walk back to the job. 21-day free trial, no card needed.

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This article is for general information purposes only. It does not constitute legal, financial, or professional advice. Talk2Quote recommends consulting a qualified accountant, bookkeeper, or employment lawyer for advice specific to your situation. Information is current as at April 2026 and may change.